Why people do and do not want to buy online. Online shopping is 24/7 and you do not need to leave the house. Those are many reasons to buy online and also some obstacles.
Main reasons to buy online
- Ease of shopping from home
- Always open: 24/7
- Better prices
- Easier to compare
- Broader range of products
- Reviews from other consumers
Some reasons to avoid online shopping
- Uncertainty about supply
- Insecurity paying
- Not clear how to order
What you should know before you buy?
Before you buy a product or service from online store, you have a right to clear, accurate and understandable information about the seller. These are:
- Main product characteristics
- Total price including taxes and extra charges
- Any delivery charges and other surcharges
- Method of payment, delivery or performance
- Identity of the seller, his business address and telephone number
- Duration of the contract (if applicable)
Some other things to consider
Purchase Confirmation: When you purchase something from online store, you must get the confirmation about the order via email or fax. While receiving product at the door, you should get a confirmation on paper.
Additional payments: If the seller wants to offer additional services, such as extra fast delivery, gift wrapping or travel insurance, you must give the seller expressly consent to such additional payments. A pre-ticked box on the website of the seller does not represent explicit agreement. If you unfortunately pay extra fees by following this process, you will be entitled to a refund.
Delivery: Normally the seller deliver the goods within 30 days and also responsible for all damage to the goods from dispatch to receive. If the goods are not received within 30 days as per the agreed term, you can suggest this seller and propose an additional, reasonable delivery time. If the dealer does not deliver up to the next proposed date, you are entitled to an immediate refund. When the online seller refuses to supply or when the agreed delivery period is passed on, there is no need to give the seller more time.
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